Frequently asked questions
Answers to frequently asked questions about self-custody, connectivity, private keys, recovery phrases, USDT networks, transaction checks, installation and phishing. Each answer includes practical precautions and relevant safety reading.
Answers by topic
Is the wallet custodial?
In a self-custody model, you control the recovery credentials. Verify the actual implementation before assuming any particular app follows this model.
Must the wallet always be online?
Offline backups need no network connection. Checking chain state or broadcasting a transfer generally requires one.
How should I store a recovery phrase?
Write it down privately and offline, verify the order, and store it securely. Avoid screenshots, cloud storage and support impostors.
How do private keys differ from recovery phrases?
A private key signs for an account; a recovery phrase can restore derived accounts depending on wallet rules. Both are secret.
How do I recover after changing phones?
Verify your offline backup, restore in a trusted app, then compare account addresses and networks. Never use a support form for your phrase.
What matters when adding USDT?
Check the network and contract, and make sure sender and recipient use compatible networks. Do not rely on the ticker alone.
What should I review before sending?
Review the network, full address, asset, amount, fees and permissions. Consider a small test when appropriate.
How can I install more safely?
Verify the source, system warnings and permissions. Stop if the file origin cannot be established.
How do I spot phishing?
Watch for lookalike domains, urgent prompts, requests for recovery phrases and unexpected approvals.