Recovering Access with a Backup
Recovery begins with a valid backup and a trusted application environment. Prepare your phrase privately, choose the right recovery method, verify the resulting addresses and troubleshoot without sending sensitive credentials to anyone.
Verify your offline backup first. Do not erase the only device that may still hold accessible wallet data.
Recover step by step
Prepare your backup safely
Collect device, backup and network information before proceeding.
Start recovery on a trusted device
Use the trusted application workflow and keep secrets out of browser prompts.
Check restored addresses and networks
Compare account addresses and networks, not just displayed balances.
Troubleshoot missing balances
If something looks wrong, review the network and account path before trying new websites.
Next step: verify and document
Before an important transfer or recovery, verify the actual interface and independently documented behavior. This is educational material, not a transaction service.